Frequently Asked Questions

About LitePlug

What is LitePlug?

LitePlug is a USB-C electric arc lighter that plugs directly into your phone or any USB-C device. It uses a plasma arc to create a flame-free, windproof ignition — no butane, no batteries, no refilling.

How does it work?

Simply plug LitePlug into your USB-C port (phone, laptop, or power bank), press the button, and the electric arc ignites. It draws power directly from the device it's plugged into.

Is it safe?

Yes. LitePlug uses a controlled electric arc that activates only when the button is held. There's no open flame, no flammable fuel, and no risk of leaks or spills.

Compatibility

What devices does LitePlug work with?

LitePlug works with any device that has a USB-C port, including iPhone 15 and later, most Android smartphones, laptops, tablets, and USB-C power banks.

Does it work with older iPhones (Lightning port)?

Not currently — LitePlug is designed specifically for USB-C. It does not support Lightning or USB-A ports.

Shipping & Orders

Where do you ship?

We currently ship across Canada and the United States.

How long does shipping take?

Most orders arrive within 7–14 business days. You'll receive a tracking number by email once your order ships.

Can I return my order?

Yes. If you're not happy with your purchase for any reason, contact us within 30 days and we'll make it right. Email us at haydent871@icloud.com.

Still have questions?

Reach out at haydent871@icloud.com — we typically respond within 24 hours.